Informatica

Simple to use for patient, clear instructions for patient, seamless integration with Frontdesk, top class support.

Configurability, ability to apply embargoes so that appointments become available at exactly the same time both online and in-practice, facility for patient to say why they need appointment - clinicians find this very useful indeed.

The appointments book on the web and the repeat requesting on the web modules. These should enable us to deliver a better service to patients without needing more staff.

All of it. Excellent system and support.

"I'm gob-smacked at the changes you've made in the time I've been away - we specially like the web booking alerts by appointment type.  Having done a full testing session today we're now recruiting as fast as we can."

"We are using [Appointments Online] and have a fair few patients signed up and the reports back so far are that the patients like it - a lot!"